How it Works
How It Works | Repairs & Custom Hydraulic Cylinders California
Building Trust Through Relationships
Sales isn’t a numbers game as much as it is a relationship endeavor here at Hydraulic Systems & Components Inc. Custom Hydraulic Cylinders California. It’s not enough to offer quality parts and services without building trust with suppliers and customers. That’s why at Rupe’s Hydraulics we put a high priority on exemplary customer service. We are continually improving our processes as well as our customer interaction. Our owner, Pat Maluso, is very transparent in this regard and has made himself available to all customers for technical assistance as well as customer complaints. You can reach him by going to our website and clicking on the “Our Owner” tab to find his mobile phone number. Contact us today to get started with custom hydraulic cylinders California and experience unparalleled quality and service.
Ensuring a Satisfying Repair & Custom Hydraulic Cylinders California Transaction
We want to make your experience at Rupe’s Hydraulics a positively satisfying transaction. It all starts with our optional Hydraulic Estimator software program. This program was developed over decades of actual documented repairs to give us a good average of what our customers could expect for different levels of repair. Given the application of the cylinder, for example; construction equipment, agricultural, industrial, aerial lift, forklift etc., we can plug in the bore size, rod diameter, overall length, and mounting configuration to generate an estimate of 3 different levels of repair.
Request a detailed quote for your custom hydraulic cylinders California needs now and see how we can meet your specifications.
Level 1: Pack and Polish
The first level could be as minor as what we call a Pack and Polish which would include a light shone on the housing, a polish on the rod, and a resealing of the component.
Level 2: Moderate Repairs
Some repairs could require moderate repairs, such as a rod that needs to be re-chrome plated or replaced or a gland that needs repair or replacement. This would be our second level estimate.
Level 3: Extensive Repairs
Sometimes cylinders need extensive machine work including making new pistons, glands, new housings, and new rods. This would be the third level estimate. The higher level of repair, the more expensive the cost. The advantage of using our Hydraulic Estimator is that you have a ballpark idea of what to expect and from that information, you can decide whether or not to proceed with a complete teardown evaluation to get a formal quote. Our teardown process is discounted off our hourly rate so our customers are not paying full labor rates until we get the approval to repair the unit. This saves the customer significant money if they decide they do not want to proceed with the repair.
The Repair Process
If you decide to drop off your unit or when our drivers pick up your item for repair, you will receive a claim ticket. This is the beginning of the documentation process. You can call our office and refer to that work order number and we can immediately locate your job in the queue. From there the unit is scheduled for disassembly which 90% of the time is completed within 24 to 48 hours. Before disassembly we take photos of the item to document the inbound condition. This also helps us identify any special brackets or fittings or orientation of ports, if we need to replace the housing. The unit is inspected after disassembly and all measurements are documented and the condition of all components is recorded. It is then subjected to a secondary evaluation and the paperwork is given to our estimator for developing the quote. We then contact you with the evaluation of the condition of your item and give you a formal quote with the repair price and availability for your item. Once given the approval, we order any necessary parts and begin the repair process. We have the in-house capabilities of manufacturing all these parts and the ability to manufacture brand new cylinders if necessary. Our machine shop boasts 7 manual lathes, 4 milling machines, and a CNC turning center. We have a full weld shop as well as a fab shop for manufacturing not only cylinders but also complete hydraulic power units. Once the item has been assembled and fully tested, it is cleaned, prepped, and painted. At that point, the unit is ready for delivery, shipment, or pick-up by our customers. If you are a new customer or have not applied for an open account, you can pay with cash, credit card, or company check. We accept all major credit cards. Schedule a consultation to discuss your custom hydraulic cylinders California project and get professional guidance.
Custom Cylinder Design and Manufacturing | Custom Hydraulic Cylinders California
Sometimes you may need a non-standard hydraulic cylinder; something you just cannot get off the shelf. With the recent addition of our licensed professional engineer, we now can design and manufacture brand new cylinders to meet your specific custom requirements. Our new engineer has 15 years’ experience in designing and manufacturing conveyor systems. This new addition has allowed us to start another division of Hydraulic Systems and Components, Inc. dba Motion Dynamics Manufacturing. This company handles our new manufacturing of cylinders, power units, and conveyor systems. We look forward to working with you and are convinced you will be completely satisfied with our products and services. Start your project with custom hydraulic cylinders California by reaching out to us for top-notch manufacturing and support.
Building Lasting Trust Through Every Interaction
At Rupe’s Hydraulics Custom Hydraulic Cylinders California, we view each customer interaction as a chance to build lasting trust, transcending mere transactions. Our commitment is rooted in fostering strong relationships through transparency, reliability, and personalized attention. Effective communication and meticulous attention to detail are fundamental to our approach, ensuring that every client feels valued and informed throughout their experience with us.
Precision and Innovation | The Hydraulic Estimator Advantage
Our Hydraulic Estimator software exemplifies our dedication to precision and technological integration. This sophisticated tool, honed through years of expertise, offers clients detailed projections for hydraulic cylinder repairs and custom builds. By providing accurate estimates and insights, we enable informed decision-making and set clear expectations, reflecting our deep understanding of hydraulic systems and their complexities.
Custom Solutions and Cutting-Edge Facilities
Our advanced facilities, including manual lathes, milling machines, and CNC turning centers, are crucial to delivering top-quality results. The addition of a seasoned professional engineer has further expanded our ability to create non-standard hydraulic cylinders, power units, and conveyor systems. We are committed to exceeding expectations by combining innovation, expertise, and high-quality manufacturing practices. Experience the Rupe’s Hydraulics difference today and see how our personalized service can impact your hydraulic needs.