Who We are
About Rupes Hydraulics
Rupe’s Hydraulics has provided successful service to the fluid power industry since 1977. With 35,000 square feet of facility and over 30 employees, we are proud to offer over 30 product lines. Our shop has an extensive inventory of hydraulic components, hoses, fittings, valves, seals, cylinders, pumps, and oil. We have specialists in the repair of hydraulic cylinders, pumps, motors, and valves, along with sales, engineering, and design groups to handle your component, power unit, and systems requirements. We provide full-service solutions that are responsive and cost effective, and we are committed to providing the best possible service to you, our valued customer.
We are proud of our reputation as leading sales, service, and interchange specialists. Our goal is to help our customers achieve their business objectives by providing high-quality, cost effective service in a timely manner. We believe this can only be achieved through exceptional personnel and innovative technology within a well-managed environment!
Rupe’s specializes in custom designed hydraulic power units and cylinders. We “build it your way” with the exact specifications you require! We can also retrofit or rebuild your existing power unit. Turnaround time for custom units is surprisingly short. Please call and talk with one of our system experts for more detailed information!
It’s our People and Our Process!
In May of 2020, Pat Maluso purchased Rupe’s Hydraulics and immediately began calling customers and ex-customers to see the “experience” from their perspectives. He quickly saw a disturbing pattern and went to work overhauling the staff and the culture.
Following the advice of expert consultants, he grew the staff by 40%, installed a culture of continuing education (guiding several team members to earn Hydraulic Mechanic Certifications from the International Fluid Power Society), installed new systems and software, and the entire team went to work in identifying problem areas and finding solutions to improve the customer experience!
Today, Rupe’s proven processes for troubleshooting, diagnosing and repair includes:
- 15-minute turnaround on hose replacements
- Inside of every hose is cleaned to OEM ISO Cleanliness levels
- On-site, immediate, range of estimates provided for repair costs
- In-house tear downs, diagnostics and accurate repair estimates provided
- Thorough testing on all components prior to leaving our facility
- Remote troubleshooting services via smart phones
- We manufacture and design custom power units
While we admit that we can never achieve 100% reliability on specific delivery dates, we are constantly striving toward that goal. More importantly, should we realize that we may be a day or two late on a repair, you will know within minutes of us knowing!
We know how important your equipment is to your success in honoring your commitments to your customers, so we treat every repair as if it were our only repair.
If you wish to begin a relationship with your account rep, either fill out this form (takes one minute) or give us a call (760-744-9350) and—either way—we will respond to you in a surprisingly rapid fashion.
